Updated: Wednesday 11th August 2021
As part of our Safe Hands initiative, there are a number of resort protocols in place to ensure that your stay with us is both safe and enjoyable.
For full details on the UK Government’s Covid-19 restrictions click here.
For yours and the team’s safety, all team members are wearing PPE in accordance with established guidelines and regulations in the hotel industry. We have also installed screens at high contact points around the resort.
Please ensure that you maintain the recommended physical distance between yourself and non-family members at all possible times.
We hope you enjoy your holiday!
For full details on the UK Government’s Covid-19 restrictions,
click here
All Guests will be contacted prior to arrival with details on arrival and check in procedures.
All Guests will be asked to check in with the NHS Covid App on entry to the Main Manor House, Leisure, Spa, Bar or Restaurant.
Lodges
Hotel Rooms
General
Lodges
Hotel Rooms
Our bar and restaurant opening hours are:
Orders and payment to be made via telephone against the payment card stored in the Secure Trading System. Laminated menus will be provided in all accommodation.
Leisure Centre & Spa
Leisure Centre
Spa
Below you will find entry requirements for the UK. They are applicable to all visitors to the UK in addition to the regular requirements of passport/National ID etc, provided there is an agreement between the UK and the country of departure. Further information is available on your government’s website.
If you’re travelling to England you must either quarantine in the place you’re staying or in a managed quarantine hotel for 10 days because of coronavirus (COVID-19). What you need to do depends on where you travel in the 10 days before you arrive in England.
You must also get 2 coronavirus tests after you arrive in England. You’ll need to book these before you travel.
You cannot currently enter the UK if you’ve been in or through a country on the banned travel list (sometimes known as the ‘red list’) in the last 10 days, unless you’re British, Irish or you have the right to live in the UK.
Before you leave for the UK
You’ll need to:
Find out more about what you’ll need to do before you leave for the UK because of coronavirus.
Your passport or identity card will be checked when you arrive at a UK port or airport to make sure you’re allowed to come into the country. It should be valid for the whole of your stay.
You may also need a visa to come into or travel through the UK, depending on your nationality.
IMPORTANT: COVID-19 Travel Insurance Update
Now, more than ever, it is important to ensure that you have the appropriate travel insurance