Updated: Friday 13th May 2022
As part of our Safe Hands initiative, there are a number of resort protocols in place to ensure that your stay with us is both safe and enjoyable.
We would also like to share with you some of the government regulations for Muğla that you will need to bear in mind when not on resort.
For yours and the team’s safety, all team members are wearing PPE in accordance with established guidelines and regulations in the hotel industry. We have also installed screens at high contact points around the resort.
Please ensure that you maintain the recommended physical distance between yourself and non-family members at all possible times.
We hope you enjoy your holiday!
Our resort is open between May to October.
Open 24 hours / Please dial ‘9’ for any assistance you may require. This line handles anything from emergencies to maintenance problems.
To request a wakeup call, please call the front desk.
In any Emergency case, please call our 24 hours open Reception.
Our nurse is available in our Clinic between 09:00 – 17:00 hours and there is a charge for it. To consult a doctor, please visit our clinic for assistance.
Taxi and Car rental:
Please contact the reception desk by dialing 9.
If you wish to rent a car, please contact the reception. Your foreign driver license is accepted in Turkey.
Housekeeping
Your room cleaning is done every day.
Change of linens is routinely every 3 days. However, should you wish, we may change them every day.
For DND cleaning, please inform reception not later than 17:00.
Safe deposit boxes
For security’s sake, you are advised to place your valuables in your room the safe deposit. Please note, however, that the management does not accept any responsibility for the loss of or damage of valuable or money.
Voltage
The electric supply in our rooms is wired for 220 Volts / 50 Hz.
Wristband procedure:
Our hotel serves different Food & Beverage Concepts. To serve you with the right concept you have purchased, we are having a wristband procedure. We kindly ask you, not to remove your wristband during your stay.
Information about our food & beverage services
Concept Explanations
RO Room accommodation only
BB Bed & Breakfast included
Byblos Restaurant EXT- 55840
Byblos restaurant is situated in the main building. BREAKFAST, LUNCH, DINNER services are provided in this restaurant.
You are kindly asked to book your table not later than 5pm for the same day.
Byblos Bar
Byblos bar is situated in the Byblos restaurant.
Serves with varieties of soft drinks, varieties of hot drinks, and domestic and foreign alcoholic beverages.
Apollo Beach Bar
It is located to the main pool and the beach area.
Serves varieties of soft drinks, hot drinks, domestic and foreign alcoholic beverages.
MEALS & HOURS
Breakfast (07:00 – 11:00)
Guests who purchased a RO package may benefit from our breakfast service for a fee, should they wish to.
Breakfast is free of charge for our guests, who have purchased BB packages.
Lunch, snack, dinner (12:30 – 22:00)
Our restaurant serves as A La Carte.
We kindly ask you to book your table before 17:00, for the same day, should you wish to dine in our Byblos restaurant. Last order is at 22:00.
Beverage service
Serves a large variety of soft drinks, hot drinks, domestic and foreign alcoholic beverages.
Serves a large variety of soft drinks, hot drinks, domestic and foreign alcoholic beverages.
DRESS CODE
Beachwear and swimsuits are the usual clothes to wear during the daytime. In the evenings, however, we prefer to see our guests wearing “casual elegant” attire. Beachwear, therefore, is not permitted during dinner.
Market & Gift shop (09:00 -23:00)
The shop has a wide variety of daily usage requirements, Turkish souvenirs and essentials for your vacation.
Spa (09:00 -19:00)
Our spa centre is located just next to the social area pool and offers massage, peeling, sauna, and Turkish bath services.
Fitness (09:00 -19:00)
Our Fitness Room is situated in the main building. Our TV and air-conditioned fitness room have disposable disinfectant wipes for our guests to use. Our guests under the age of 16 are not allowed to use the fitness. Detailed information about the use of our fitness room is listed at the entrance.
Mini Club (10:00 -12:00 & 13:30 – 17:00)
Our mini club serves our guests between 4 -12 ages, between the above-mentioned hours. Various activities for the children are organised by our authorized staff.
Children’s playground (open 24 hours)
There is a children’s playground next to our mini club. You are kindly asked not to leave your child or your children unattended.
Aqua Park (10:00 -12:30 & 13:30 – 17:00)
Our Aquapark is open between the above given hours and attended by a lifeguard, only between these hours. For your own safety and the safety of others, follow the regulations and instructions of the lifeguard. Guests who disobey the rules and continue to act inconsistently will, unfortunately, be banned from the usage.
Mini Golf (Open 24 hours)
For lighting, please contact the front desk. Lighting is free of charge.
Table Tennis is next to the main pool.
Basketball & Beach Volley & Mini Football
There are basketball, beach volley and mini football fields in our social facility area.
Pools
The resort has 6 pools and is open between 09:00 and 19:00. You are kindly asked not to use the pools outside these hours since they are being maintained.
Red flag warning
When the red flag is flying, swimming in the sea is not permitted as at these times the waves and the currents are too dangerous. Please observe this sign for your own safety.
Below you will find entry requirements Turkey. They are applicable to all visitors to Turkey in addition to the regular requirements of passport/National ID etc, provided there is an agreement between Turkey and the country of departure. Further information is available on your government’s website.
Under current UK COVID-19 restrictions, you must stay at home. You must not leave home or travel, including abroad, unless you have a legally permitted reason to do so. Check the rules that apply to you in England, Scotland, Wales and Northern Ireland.
If you’re travelling to England you must either quarantine in the place you’re staying or in a managed quarantine hotel for 10 days because of coronavirus (COVID-19). What you need to do depends on where you travel in the 10 days before you arrive in England.
You must also get 2 coronavirus tests after you arrive in England. You’ll need to book these before you travel.
Find out what to do if you’re:
You cannot currently enter the UK if you’ve been in or through a country on the banned travel list (sometimes known as the ‘red list’) in the last 10 days, unless you’re British, Irish or you have the right to live in the UK.
Before you leave for the UK
You’ll need to:
Find out more about what you’ll need to do before you leave for the UK because of coronavirus.
Your passport or identity card will be checked when you arrive at a UK port or airport to make sure you’re allowed to come into the country. It should be valid for the whole of your stay.
You may also need a visa to come into or travel through the UK, depending on your nationality.
UK Nationals – From 1st January 2021, the UK is no longer part of the EU and travel requirements have changed. Please refer to the UK government’s website for more information.
IMPORTANT: COVID-19 Travel Insurance Update
Now, more than ever, it is important to ensure that you have the appropriate travel insurance