CLC Apollonium Spa & Beach

• Masks must be worn outside of the apartments. CLC World recommends guests have a mask with them at all times during their holiday as entry may be refused to certain establishments without one.
• It is compulsory to wear masks on public transport.
• Maximum 2 people allowed per taxi. It is not allowed to sit on the seat next to the driver. Masks must be worn. Windows of the taxi should be open during the journey.

• Guests will be met outside Reception and directed to the arrivals luggage drop.
• Guests will be directed to a safe waiting area and contacted when it is their time to check in.
• Only one member of the party will go to Reception, with all the passports of the group, to complete the check in process.
• Please follow directional signage once check in has been completed. Guests will also be informed about where to go from the Reception.
• Do not remove your masks during check-in. Please remember to use your hand sanitisers before visiting Reception desk.
• Follow the physical distance rules with other guests in the waiting area.
• Guests are encouraged to use contactless payment.

• The apartments are fully equipped with a personal kitchen and a supply of linen and
  beach towels.
• The apartments will be thoroughly cleaned and disinfected using approved cleaning
  products.
• Once the apartment has been disinfected there will be a seal on the door to be removed on entry by the guest.
• A number of soft furnishing items have been removed to increase hygiene protocol,
  e.g. bed throws, cushions, rugs.
• The CLC World welcome grocery pack has been replaced with a hygiene pack.
• Currently, mid-week cleans are not available.
• Linen changes or requests for other in-room requirements will be delivered to your
  door without staff entering.
• Please use the rubbish collection and recycling centres around the resort.
• Upon departure, place all linen and towels in the bath/shower for collection and
  leave the apartment in as tidy a state as possible to facilitate the changeover before the arrival of the next guests.
• All general area cleaning will be undertaken frequently.
• Room cleaning will be carried out with disposable gloves.

• Bars and restaurants remain closed

• CLC World maintenance and cleaning teams ensure communal areas are regularly cleaned and disinfected using approved chemicals.
• Areas of high contact are sprayed and disinfected frequently by the CLC World team.
• Hand sanitisers/gels are available throughout the resort. Guests are encouraged to wash hands regularly with soap and use the hand sanitisers/gels.

Sunbeds & Pools

• The pools remain closed

Sunbeds & Beach

• The Beach Club remains closed.

• Currently, there are no excursions and activities.

• Check out time is 10am on day of departure.
• Use the main Reception area for departures.
• Only 1 member of the group is to go to Reception to check out and adhere to physical distancing.
• We encourage guests to settle their bill on the night before departure where possible to speed up the check-out procedure.
• Guests are encouraged to use contactless payment when settling their account.
• Unfortunately, due to strict hygiene protocol on shared facilities, there will be no courtesy room available on departure day.