CLC World resorts & Hotels

Terms & Conditions

“Recipients” must be UK resident couples, aged between 30 and 70, who live together* & have a joint annual income of £45,000 or above (“The Marketing Criteria”).

The offer is for a Sunscape Holidays voucher, which entitles recipients to seven nights of self-catering accommodation sleeping 2 adults and up to 4 accompanying children (“The Promotional Stay”) in Orlando, Tenerife, the Aegean Coast or on the Costa del Sol. Guests will be staying in fully furnished accommodation and will have use of all resort facilities.

Accommodation is subject to availability, for arrival a maximum of one year from the registration date and nights must be taken consecutively. Recipients must register online at www.clcworldtravelcentre.co.uk or by calling 0800 009 6444 within a maximum of 21 days from the voucher issue date. At time of booking Recipients will be asked to pay an accommodation guarantee deposit of £100, which will be fully refunded to the payment card used upon confirmation of full travel details. Should recipients choose to travel during school holiday dates (see holiday calendar) supplements of £29 per person are payable at the time of booking. The school holiday supplements are non-refundable unless dates are changed to non-school holiday dates. Supplements are not payable for children aged under 2 years at the time of booking. Date changes are subject to availability and an administration fee of £49. The deposit & any fees will be forfeited should you cancel your booking. The offer does not include any travel or insurance which we recommend you book independently.

The Sunscape holiday accommodation voucher and any additional gift will be distributed at the end of a multimedia presentation featuring the wide range of CLC freehold and fractional developments around the world, which lasts approximately 90 minutes and during which recipients are under no obligation to purchase anything. We regret that children under the age of 7 years are not able to attend this presentation.

Recipients will be asked to make a £90 deposit to guarantee both their places at the presentation which will be refunded in full onto the payment card used following their full attendance.

The offer is not transferable in whole or part. All recipient names must be provided at the time of application and any name change requests must be made in writing. It has no cash value and may not be used in conjunction with other offers or given in exchange. As recipients, both parties must attend the presentations and both must be part of the travelling party making use of the Sunscape Voucher. We will require a form of photographic identification for both partners to ensure we award the holiday and vouchers to the correct recipients, i.e. passport or driving licence. All date changes are subject to availability and may be subject to an administration charge.

Recipients may also be offered a complimentary gift of shopping vouchers to the value of £75 when recipients attend on a weekday, or £50 if they attend on a Saturday or Sunday. Available vouchers are currently Marks & Spencer, John Lewis, Selfridges, Tesco, Amazon, Argos or Sainsburys. Vouchers are valid for 6 months from the date of issue and are subject to their own terms & conditions. These, or any other gifts that may be offered separately are in addition to the Sunscape Holiday voucher and may have their own conditions.

CLC World Members and staff, clients who have an existing booking at any CLC Resort, recipients falling outside of the Marketing Criteria, clients who have attended a CLC World presentation at any location within the last 24 months or on 3 or more occasions previously, are not eligible to attend the presentation or receive the holiday voucher, or any bonus gifts. No group bookings are allowed.

During the promotional stay the recipients will be required to attend a resort tour & presentation featuring all products & services offered by CLC, during which you are under no obligation to purchase. Failure for both recipients to attend, or not meet the Marketing Criteria previously confirmed will result in the accommodation being charged at standard rates.

Telephone and other communications may be recorded or monitored for the purpose of staff training and quality control.

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide securities for the monies you pay to us for the package holidays booked from us in the event of our insolvency. Other travel components are not covered. We provide this security by way of an insurance policy issued by Vantage Insurance Ltd, 41 Eastcheap, London EC3M 1DT.

A security deposit may be required at check-in.To the extent permitted by law, Sunscape Holidays does not accept responsibility for any damages, loss, delays, injuries/deaths, accidents or dissatisfaction caused by occurrences and conditions beyond its control, including but not limited to: acts of God, nature, sickness, strikes, local customs, laws and politics during your participation in a Sunscape Holidays offer.

Data is held according to CLC’s privacy policy which can be read here. Data will be shared with Sunscapes Holidays Ltd for the purposes of delivering and fulfilling the Sunscape Holiday Voucher. Your rights to access, rectify, erase or withdraw consent are set out in the privacy policy.

CLC World Resorts & Hotels is a trading name of the promotor: Club La Costa (UK) PLC, Athene House, 86 The Broadway, London NW7 3TD.

Holiday Vouchers are issued by Sunscape Holidays Ltd, Hallswelle House, 1 Hallswelle Road, London, NW11 0DH

*couples must live at, and be registered to the same residential address in the UK